PRIVACY POLICY
1. Please Read Carefully
Jar Cuisine cares deeply about the protection of its visitors' and users' data. Therefore, this privacy policy ("Privacy Policy") explains how Jar Cuisine collects, uses, and shares your personal data. It also provides information regarding data rights you may have concerning this personal data. This Privacy Policy applies to all users of Jar Cuisine, including unregistered visitors, registered users, and premium users (collectively: "Users," "You," or "Your") and to all services of Jar Cuisine, including our websites (including www.jarcuisine.ch (http://www.jarcuisine.ch)) and related services (collectively: the "Services"). This Privacy Policy is not intended to override any contractual clauses you may have entered into with us or rights that other applicable data protection laws may confer.
Please read this policy and ensure that you fully understand our practices regarding your personal data before accessing or using our services. If you have read and fully understood this policy and do not agree with our practices, you must immediately leave this website and stop using our services.
This policy explains our data protection practices—what personal data we collect about our users, what we do with it, how we share it, and your rights regarding your data.
By accessing or using our services, you confirm that you have read this Privacy Policy.
2. Name and Contact Details of the Website Operator
The operator of the website is:
Jar Cuisine Di Fazio
Via Trevano 74
6900 Lugano
+41 76 205 8517
mailto:info@jarcuisine.ch)
3. Legal Basis for Data Processing
The processing of your personal data is based on the following legal grounds:
- Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract)
- Art. 6 para. 1 lit. a GDPR (consent, e.g., when signing up for the newsletter)
- Art. 6 para. 1 lit. f GDPR (legitimate interest, e.g., for improving our website)
4. What Personal Data Do We Collect?
4.1. User Information
To provide you with our services, we must collect personal data relating to an identified or identifiable natural person ("Personal Data"). We collect personal data that you provide to us when using our services or from other sources. Below is an overview of the personal data we collect about you:
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Data you provide to us. If you register for our services, sign up for a Jar Cuisine event, subscribe to one or more of our blogs or newsletters, purchase our products and/or use our services, and/or if you contact us directly in any way (e.g., emails), you may provide us with personal data (e.g., name, email address, phone number, payment information (when purchasing our products and services), or correspondence with us or scanned identification documents (e.g., ID card, driving license, passport, or official documents for company registration) that contain personal data.
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Data we collect when you visit our website. When you visit our website and/or purchase our products and services, we may collect aggregated personal usage data, such as browsing and "clickstream" activities of visitors and users on the services, session heatmaps and scrolls, non-identifying personal data of the visitor or user regarding device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring and exit pages, date/time stamps, etc.
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Data we collect from other sources. We may obtain personal data about you from third-party sources, such as i) security service providers, fraud detection and prevention service providers, which help us filter out users associated with fraud, ii) social media platforms when you log in or register through your social media account, we may receive personal data from that service (e.g., your username, essential personal data from your profile), and in some cases, we may receive personal data from lead enhancement providers that help us improve our service offering, iii) advertising and marketing partners to monitor, manage, and evaluate our advertising campaigns.
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We collect personal data from our users to provide our services. The personal data is provided by you when you visit or use our services, or it is personal data that we automatically collect, or it is personal data we gather from other sources.
We collect personal data when you subscribe to our newsletter, place an order, or contact us. Personal data includes: name, email address, delivery address, payment information.
We may use techniques such as "machine learning" (referred to as "automated decision-making" in European law) to improve our services. When we use machine learning, either (i) a human is still involved in the process (and thus the process is not fully automated) or (ii) we use machine learning in a way that does not have a significant impact on data protection. We may also use machine learning to monitor, identify, and block accounts that send spam emails or are involved in other abusive or fraudulent activities.
We use your personal data only for the purposes listed above when:
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the use of your personal data is necessary to fulfill a contract or to enter into a contract with you (e.g., if you purchased our products);
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the use of your personal data is necessary to comply with relevant legal or regulatory obligations we have; or
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the use of your personal data is necessary to support legitimate interests and business purposes (for example, to maintain and improve our services and the effectiveness of Wix by identifying technical issues), provided that this is done in a manner that is proportionate and respects your data protection rights.
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We use the personal data we collect about you to provide our services and make them better and safer; to sell you our products and deliver them to you.
5. How Do We Share Your Personal Data?
5.1. We may share your personal data with service providers and third parties (or otherwise grant you access to it), but only in the following ways and in the following cases:
Third-party providers: Jar Cuisine works with a number of selected service providers whose services and solutions complement, facilitate, and enhance our own. This includes hosting and server co-location services, communication and content delivery networks (CDNs), data and cybersecurity services, billing and payment processing services, domain name registration authorities, fraud detection and prevention providers, web analytics services, email distribution and monitoring services, session recording services, remote access and performance measurement, data optimization and marketing services, content providers, as well as our legal and financial advisors (collectively: "Third Parties").
If Jar Cuisine shares personal data with a third-party service provider that offers AI services, Jar Cuisine ensures that the third-party service provider is contractually obligated not to use the data to train or improve its AI models.
Protection of rights and safety: Jar Cuisine may share the categories of your personal data described in this privacy policy if we believe in good faith that it serves to protect the rights, property, or personal safety of Jar Cuisine, one of our users, or a member of the public, even without notifying you.
5.2. Data Recipients
Your personal data may be shared with the following recipients:
- Mailchimp (newsletter distribution service)
- Google (for Google Ads 4) - Google Ads uses cookies to display personalized advertisements. For more information, see Google’s privacy policy: Google Privacy Policy (https://policies.google.com/privacy (https://policies.google.com/privacy))
- Matomo (analysis tool) - Matomo is an open-source web analytics service. We use Matomo to collect information about the usage of our website. The collected data is anonymized and not shared with third parties. (https://matomo.org/privacy-policy/ (https://matomo.org/privacy-policy/))
- WIX (hosting service provider) - Our website is hosted at Wix. (https://de.wix.com/about/privacy (https://de.wix.com/about/privacy))
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We may share our users' personal data with various third parties, including certain service providers and law enforcement authorities.
Personal information may only be shared in accordance with this policy.
Law enforcement, regulatory requests, and obligations: Jar Cuisine may disclose the categories of your personal data described in this privacy policy in response to a governmental request, for example, pursuant to a subpoena, court order, search warrant, or court ruling, or as otherwise required by applicable law, when we believe in good faith that we are legally obligated to do so, even without notifying you.
To analyze the use of our website, we use Google Ads 4 and Matomo. These tools help us improve the user experience and optimize our marketing measures.
6. Third-Party Websites
Our services may contain links to other websites or services. We are not responsible for the privacy practices of these websites or services. We ask you to be attentive when you leave our services and read the privacy policies of each website and service you visit before providing your personal data. This privacy policy does not apply to such linked third-party websites and services.
- Social Media
Our website contains links to our social media channels (Instagram, Facebook, YouTube). When you click on these links, you will be redirected to the respective platforms. The privacy policies of the respective providers apply as soon as you visit their websites.
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Our services may contain links to other websites or services.
7. Where Do We Store Your Personal Data?
Our website is hosted at Wix. Wix processes data about individuals globally and may transfer your personal data to another country. Your security, privacy, and confidentiality are our top priorities. Therefore, Wix conducts a review process that includes assessing the data protection laws in those countries to ensure they have strict data protection laws.
7.1. The personal data of users is controlled by Wix.com Ltd. in Israel, a country that the European Commission believes provides an adequate level of protection for personal data of residents of EU member states.
7.2. If you are located in Europe, the UK, or Switzerland, we ensure that when transferring your personal data to a location outside Europe, (i) an adequate level of protection is provided as deemed appropriate by the European Commission or (ii) the relevant standard contractual clauses are in place (i.e., the applicable module of the standard contractual clauses for the transfer of personal data to third countries in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of June 4, 2021, and the ICO addendum to the international data transfer to the EU Commission's standard contractual clauses Version B1.0, which came into force on March 21, 2022, as amended in accordance with section 18 of the binding clauses).
When Wix transfers personal data from the EU to a third country that the European Commission believes does not adequately protect your data, Wix ensures that it has taken additional measures to comply with European data protection laws.
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Your personal data may be stored by our host - Wix in the USA, Europe, Israel, or other countries.
Wix's data storage providers are contractually obligated to protect and secure your data.
Among other things, Wix ensures that an adequate level of protection exists for the international transfer of our EU users' data or that relevant standard contractual clauses apply.
Privacy Shield Certification: Wix and its affiliates, including DeviantArt Inc., participate in the Privacy Shield framework between the EU and the USA and the Privacy Shield framework between Switzerland and the USA and have certified their compliance.
https://de.wix.com/about/privacy (https://de.wix.com/about/privacy)
8. Use of Cookies and Other Third-Party Technologies
Together with our third-party providers, we use cookies and other similar technologies ("Cookies") to provide our service and ensure that it functions properly, to analyze our performance and marketing activities, and to personalize your user experience.
You can learn more about how we use these in our cookie policy and how you can influence them.
Please note that we do not change these practices when a "Do Not Track" signal is received in a browser or mobile app HTTP header. However, most browsers offer options for controlling cookies (accept or reject, and remove, among other things). You can set most browsers to notify you of a cookie or to block cookies from your browser.
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We and certain third parties may use cookies and similar tracking technologies in our services.
These technologies mainly serve stability, security, functionality, performance, and advertising purposes.
9. Communications from Jar Cuisine
9.1. Marketing Messages:
We may use your personal data to send you advertising content and messages via email, SMS, notifications on our platform, sales calls, and similar communication channels from Jar Cuisine or our partners (on behalf of Jar Cuisine) through such means.
If you do not wish to receive such marketing messages or calls, you can inform Jar Cuisine at any time or follow the instructions to "unsubscribe" or STOP included in the messages you receive.
9.2. Service and Billing Messages:
Jar Cuisine may also contact you with important information regarding our services or their use. For example, we may notify you (through any means available to us) when we send you reminders or notices regarding upcoming or overdue payments for your current or future subscriptions, or inform you of significant changes to our services. It is important that you always receive such messages. For this reason, you cannot opt-out of receiving such service and billing notifications unless you are no longer a user of Wix (which can be done by deactivating your account).
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We may send you marketing messages and content.
You can easily opt-out of receiving marketing messages by contacting us or canceling your subscription. We may also send you service and billing-related messages and content. You have no option to decline receiving such messages.
Newsletter - to subscribe to our newsletter, we require your email address. Registration is done via a signup form on our website. The newsletter is sent via Mailchimp. Your data will only be used for sending the newsletter and will not be shared with third parties.
You can unsubscribe from the newsletter at any time by using the unsubscribe link in each newsletter or by contacting us directly.
10. Your Rights Regarding Your Personal Data
Jar Cuisine believes it is essential for all users of Jar Cuisine to have control over their personal data. Depending on how you use Jar Cuisine's services, you may therefore have the right to request access to your personal data, receive a copy of it, update, modify, or delete it, transfer certain personal data to another service, restrict the use, or object to specific uses of your personal data (e.g., for direct marketing purposes). If we rely on your consent to process your personal data (e.g., for direct marketing), you may withdraw your consent at any time, and the withdrawal will take effect from that point onward.
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Regarding your personal data that you have stored with us, you have the right to: access, receive a copy, update, modify, or delete your personal data, data portability (in certain cases), restrict or object to specific uses of your personal data, withdraw the consent you previously provided to us for processing.
Please contact us via email or post, or fill out our relevant form if available.
You can also change and/or update your personal data through your user account if you have one.
You may also delete your personal data by deleting your entire account. We will respond to your requests within a reasonable timeframe.
11. Data Retention
We may retain your personal data (as well as the personal data of users of users) as long as your user account is active, as specified in this Privacy Policy or as otherwise necessary to provide you with our services.
We may also retain such personal data beyond the deactivation of your user account and/or after you stop using a particular service, to the extent necessary to comply with our legal obligations, resolve disputes regarding our users or users of users, prevent fraud and abuse, enforce our contracts, and/or protect our legitimate interests.
In determining the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of that data, the potential risk of harm from unauthorized use or disclosure of that data, the purposes for which we process it, and applicable legal requirements.
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We may retain your personal data as long as your user account is active and, if necessary, beyond that (e.g., if we are legally obligated to do so or if it is necessary to protect our interests).
The personal data we collect is only processed and stored as long as necessary to fulfill the stated purposes or as required by legal retention obligations. Data from the newsletter will be stored until you unsubscribe. Order data is typically retained for a period of 10 years to meet legal requirements. After these periods, the data will be deleted or anonymized.
12. Questions and Complaints
If you have any questions or concerns regarding our collection, use, or disclosure of personal data or believe we have not complied with this Privacy Policy or applicable data protection laws, please contact us—our contact details can be found at the end of this Privacy Policy.
Our data protection officers will review the complaints and determine whether a violation has occurred and, if so, what actions should be taken. We take any complaints regarding data protection seriously and will do our best to address your complaint promptly and in accordance with applicable law.
You may file a complaint with your local data protection authority (but we still recommend that you contact us first).
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You may file a complaint with your local data protection authority at any time. Please contact us first so that we can try to resolve your complaint.
13. Security
Jar Cuisine has implemented security measures to protect the personal data you provide to us (physical, electronic, and procedural measures, among others). Among other things, we provide secure HTTPS access to most areas of our services; the transmission of confidential payment data (such as credit card numbers) through our respective order forms is protected by an industry-standard SSL/TLS encrypted connection, and we regularly renew our PCI DSS (Payment Card Industry Data Security Standards) certification. Furthermore, we regularly review our systems for potential vulnerabilities and attacks and are constantly looking for new procedures and third-party services to further optimize the security of our services and the protection of our visitors' and users' data.
Despite the measures and efforts taken by Jar Cuisine, we cannot and will not guarantee absolute protection and security of your personal data, that of users of users, and any other information you upload, publish, or otherwise share with Jar Cuisine or other parties. For this reason, we ask you to set secure passwords for your user account and your user website and not to transmit confidential personal data to us or others if you believe that its disclosure could cause you significant or sustained harm.
Additionally, we ask you not to transmit personal data through areas of our services that are less secure than others (for example, if you are browsing on a non-SSL page) and because communications via email and instant messaging are not recognized as secure means of communication.
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The security of our customers' personal data is important to us, and we do everything in our power to protect it.
However, since we cannot guarantee absolute protection, we ask you to be cautious, set a secure password for your account, and avoid sharing sensitive data whose disclosure could significantly harm you.
14. Updates and Interpretation
We are entitled to update this Privacy Policy as required by applicable law and to reflect changes in our practices regarding the collection, use, and storage of personal data.
Furthermore, we reserve the right to change this Privacy Policy at any time. The current version will be published on our website. We recommend that you review the Privacy Policy regularly.
All headings, titles, or section headings contained herein, as well as any explanations or summaries under #AtAGlance, are for clarity only and do not define or explain the points or provisions of this policy or are in any way legally binding on us.
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We can change this policy at any time. We will inform you of changes as required by applicable law.
17. Contact
If you have any questions or concerns regarding data protection, you can reach us at any time using the following contact details:
info@jarcuisine.ch (mailto:info@jarcuisine.ch)
+41 76 704 5325
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Any further questions or suggestions? We look forward to hearing from you!